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Privacy Policy

Privacy Policy

Last Updated: Jan. 1, 2026

Hello Connect, Inc. (“Hello,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our applications, or interact with our products and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

  • Name

  • Email address

  • Contact information

  • Feedback or messages you submit

  • Information provided during pilot programs or demos

b. Automatically Collected Information

  • Device type and operating system

  • Browser type

  • IP address

  • Usage data and interaction logs

  • Approximate location (based on IP, not precise GPS unless explicitly enabled)

c. Product & Trigger Interactions

When interacting with Hello-enabled products, we may collect limited technical signals (such as activation events or app interactions) to support functionality, analytics, and improvement of the Services.

2. How We Use Information

We use collected information to:

  • Provide, operate, and improve our Services

  • Demonstrate and test product functionality

  • Communicate with users and partners

  • Respond to inquiries and support requests

  • Conduct analytics and research

  • Ensure security and prevent misuse

  • Comply with legal obligations

We do not sell personal information.

3. Sharing of Information

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating our Services

  • With pilot partners, in aggregated or anonymized form where possible

  • To comply with legal requirements or enforce our rights

  • In connection with a business transaction (e.g., merger, acquisition)

All sharing is limited to what is reasonably necessary.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Improve website performance

  • Understand usage patterns

  • Enhance user experience

You can control cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of certain communications

Requests can be made by contacting us at the email below.

9. International Users

If you access our Services from outside the United States, you acknowledge that information may be processed and stored in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hello Connect, Inc.
Email: brian@brain-gravey.com
Address: 1908 N. Old Trails Rd., Spokane, WA 99224, USA

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